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HELP CENTER

Our support team is available to assist you every day from 9 AM to 10 PM. If you need help outside of our chat hours, you can always reach us at support@zays.us, and we’ll get back to you as soon as possible. We're here to ensure you have the best experience with our services.

FREQUENTLY ASKED QUESTIONS

  • What is ZAYS Refining Elegance?
    At ZAYS, we live and breathe the internet—connecting people, sparking ideas, and fueling digital growth. But we’re more than a community—we offer IT management, marketing strategies, and social media solutions to elevate your online presence. Whether you’re here to connect, learn, or grow, ZAYS is your digital playground. Let’s build something big.
  • I'm interested with applying to the team
    We're currently accepting applications from talented individuals to join the ZAYS Network Staff. If you're interested visit https://zays.us/apply
  • I'm having an order problem.
    Order Issues We’re here to help! If you’re experiencing any issues with your order, please contact us at info@zays.us with your order details. Our team will work quickly to resolve the problem and ensure you get the support you need.
  • I want a refund.
    Refund Requests We’re sorry to hear you’re considering a refund. If you’re experiencing any issues, we’d love to help! Please reach out to our support team at info@zays.us with your order details, and we’ll review your request as soon as possible. Refund eligibility may vary based on our policy, but we’re happy to assist in finding the best solution for you.
  • When will I get my order?
    Order Status & Delivery We know you’re excited to receive your order! Processing times may vary, but you’ll get a confirmation email with tracking details once your order ships. If you need an update, feel free to reach out to us at info@zays.us, and we’ll be happy to assist!

Say Hello

Our customer support team is here to help daily from 9 AM to 10 PM. If you have any questions or need assistance outside of these hours, feel free to email us

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Your satisfaction is our priority!

Phone

(347)  670-4423

Email

Social Media

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